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Account Manager Clinical Trials

United States of America | Remote

Reports to: Sales & Marketing Manager
FLSA Status:  Exempt
Department: Sales & Marketing
Date: 03/01/2021

At DFnet, we want to achieve sustained growth and profitability. Account Managers at DFnet manage and expand important relationships with key stakeholders across the business, IT, and C-suite at Life Sciences research organizations. You identify and grow sales opportunities within assigned organizations. You are always acting with urgency and integrity while maintaining a strong focus on the client.

Essential Duties and Responsibilities 

  • Support the business growth within our Sales & Marketing for our global existing clients and partners, and create new opportunities
  • Meet/exceed pipeline generation and revenue targets in the assigned accounts
  • Utilize a value-based selling approach to sell the DFnet software and services across the enterprise with a vision of being a trusted partner to your customers
  • Know and understand the customer’s strategic direction and how DFnet supports it with software, data, and consulting
  • Manage multiple complex sales cycles, leverage internal and external resources
  • Deliver analytics and benchmarking around account progress, maturity and value
  • Assist with proposal writing including the development of template responses to standard questions
  • Coordinate the preparation and development of grant and contract proposals, and progress reports
  • Manage the pipeline of incoming RFPs/RFQs and other requests from serving as Proposal Lead in accordance with the Proposal Handling Process
  • Support the DF/Net Business Development Team with marketing and communications activities
  • Lead and support other areas of the Revenue & Growth 
  • Attend client meetings, networking events and industry conferences, as requested
  • Maintain a consistent work schedule in accordance with departmental and company expectations
  • Comply with industry regulatory requirements and standards and DFnet Research Standard Operating Procedures (SOPs)

Required Qualifications:

  • Bachelor’s degree in a relevant discipline from an accredited institution
  • At least 5 years of experience in sales, selling into the Clinical Trial space or substantial experience selling into CROs, pharma, biotech or medical device ecosystem
  • PROVEN track record of success – specifically exceeding sales goals on a quarterly and annual basis
  • Minimum of 3+ years in technology consulting, key account management or strategic CSM, within MedDevice, CRO or SaaS (focusing on Life Sciences or Hospitals)
  • Proven track record of meeting and exceeding sales quotas (CARR or P&L Target)
  • Strategic account planning and execution skills
  • Demonstrated relationship-building skills with VP or C-Level

Preferred Qualifications:

  • Master’s degree and/or Certification in relevant field
  • Knowledge of clinical trial software

Knowledge, Skills and Abilities:

  • Possesses knowledge and experience of marketing techniques
  • Ability to bring on new accounts in targeted markets
  • Ability to build a long-term social media presence in support of public relations efforts
  • Demonstrated ability to develop strong relationships with clients from different cultures
  • Ability to earn trust internally and externally with different audiences
  • Displays ability to effectively communicate information and ideas in written format
  • Ability to take initiative to accomplish the desired task
  • High attention to detail

Conditions: 

  • Sitting for prolonged periods of time
  • Repetitious computer usage daily
  • Occasional travel, including international, based on projects assigned

This job description is not a comprehensive listing of the duties or of this job. These may change at any time with or without notice.

If you are interested in this position and feel that you are qualified to perform indicated duties, please send your resume and cover letter to hr@dfnetresearch.com.

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DFnet is a healthcare technology company that provides eClinical solutions, including electronic data capture, eSource, and data management services. We bring more flexibility, better data quality, and greater efficiency to clinical trials everywhere in the world.

2023 © DF/Net Research, Inc. All Rights Reserved

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