In March 2020, the DFnet software team shifted to remote work following a stay-at-home order due to the COVID-19 pandemic. This shift was anticipated to be a short-term arrangement as the team waited to head back to the office. It turned out that our team thrived, despite changing the way we worked almost overnight.
The past year and a half have come with challenges, but also an incredible amount of accomplishment. Our team released DFdiscover 2020 and DFdiscover 2021, supported the critical research of global users, and invested time into R&D projects. We knew that our dedicated software team would be productive in remote work settings. What we didn’t foresee was a deepened connection to our global team members. This connection has made the DFnet team stronger.
With that, we are excited to announce that the DFnet software team is now fully remote. On June 30, we said farewell to our office space and fully committed to a new decentralized way of working. We look forward to growing together as a remote team and adding new talent without boundaries.
For our customers and community, the software team will continue to provide timely, thorough support. As a reminder, software support is available to all licensed clients via email, telephone and increasingly video calls. All requests for support are answered within one business day.
We hope that the DFUG community is doing well. We cannot wait to catch up at Virtual DFUG 2021.